Acceptable Use Policy — Launchr

Effective: 27 May 2026 · Last updated: 4 July 2026 · ABN 46 696 518 206 · Launchr Pty Ltd

1. POLICY OVERVIEW

This Acceptable Use Policy ("AUP") defines acceptable and prohibited uses of Launchr platform. By using the Platform, you agree to comply with this AUP. Violations may result in suspension or termination of your account.

1A. AN AGENT-DRIVEN COMPANY

Launchr is an Agent-driven company. Our Agents — artificial intelligence (AI) systems — perform much of the work of operating the Platform, including monitoring for and responding to violations of this AUP, with human verification layered over Agent decisions. AI systems can make mistakes: if you believe an enforcement action was taken in error, contact appeals@launchr.bot and a human will review it. Launchr's liability in connection with the Platform is governed by sections 10 and 11 of the Terms of Service, including the Australian Consumer Law carve-out in section 10.1.

2. GENERAL PRINCIPLES

2.1 Lawful Use

You must use the Platform in compliance with all applicable laws and regulations, including but not limited to:

2.2 Respect for Others

You must respect the rights and dignity of others, including:

2.3 Platform Integrity

You must not compromise the security, stability, or performance of the Platform.

3. PROHIBITED CONTENT

3.1 Illegal Content

You must not use the Platform to create, store, or transmit content that:

3.2 Harmful Content

You must not use the Platform to create, store, or transmit content that:

3.3 Offensive Content

You must not use the Platform to create, store, or transmit content that:

3.4 Intellectual Property Violations

You must not use the Platform to create, store, or transmit content that:

3.5 Malicious Content

You must not use the Platform to create, store, or transmit content that:

4. PROHIBITED ACTIVITIES

4.1 Security Violations

You must not:

4.2 System Abuse

You must not:

4.3 Spam and Unsolicited Communications

You must not use the Platform to:

4.4 Fraud and Deception

You must not use the Platform to:

4.5 High-Risk Activities

You must not use the Platform for:

5. BUSINESS-SPECIFIC RESTRICTIONS

5.1 Prohibited Business Types

The Platform must not be used for businesses involving:

5.2 High-Risk Business Considerations

For businesses in regulated industries, you must:

6. DATA PROTECTION REQUIREMENTS

6.1 Personal Information

When handling personal information, you must:

6.2 Sensitive Information

Special care must be taken with:

6.3 Children's Data

If collecting data from children, you must:

7. PLATFORM-SPECIFIC RULES

7.1 Multi-Tenant Architecture

7.2 Integration Usage

When using Platform integrations:

7.3 Automation Features

When using automation features:

8. MONITORING AND ENFORCEMENT

8.1 Our Monitoring Rights

We may monitor Platform usage to:

8.2 Reporting Violations

To report AUP violations:

8.3 Enforcement Actions

For violations, we may:

8.4 Appeal Process

If you believe enforcement was incorrect:

9. CUSTOMER RESPONSIBILITIES

9.1 User Management

You are responsible for:

9.2 Compliance Monitoring

You should:

9.3 Incident Response

If you discover AUP violations:

10. POLICY UPDATES

10.1 Update Process

We may update this AUP to:

10.2 Notification

Material changes will be:

10.3 Continued Use

Continued use after changes constitutes acceptance.

11. LEGAL COMPLIANCE

11.1 Australian Law

This AUP is governed by Australian law, including:

11.2 International Considerations

If operating internationally, you must also comply with:

11.3 Industry Regulations

Industry-specific regulations may impose additional requirements.

12. CONTACT INFORMATION

For AUP Inquiries: aup@launchr.bot
To Report Violations: abuse@launchr.bot
For Appeals: appeals@launchr.bot

Launchr Pty Ltd
81-83 Campbell St, Surry Hills NSW 2010
ABN: 46 696 518 206
Website: launchr.bot

Schedule A: Examples of Prohibited Activities

| Category | Examples | |----------|----------| | Security | Brute force attacks, vulnerability scanning, credential stuffing | | Spam | Bulk unsolicited emails, SMS spam, comment spam | | Fraud | Phishing, fake websites, identity theft, payment fraud | | Harassment | Cyberbullying, stalking, hate speech, threats | | Illegal Content | Child exploitation material, terrorist content, illegal drugs | | IP Violations | Software piracy, trademark infringement, copyright violation |

Schedule B: High-Risk Business Examples

| Business Type | Additional Requirements | |---------------|-------------------------| | Healthcare | AHPRA registration, health records compliance | | Financial Services | AFSL, AML/CTF compliance | | Legal Services | Legal practitioner registration | | Education | Child safety requirements, accreditation | | Food Services | Food safety certification, licensing | | Transport | Vehicle licensing, insurance requirements |

Schedule C: Data Protection Standards

| Data Type | Required Safeguards | |-----------|---------------------| | Personal Information | Encryption, access controls, privacy policy | | Sensitive Information | Additional encryption, strict access controls | | Payment Information | PCI DSS compliance, tokenisation | | Health Information | Additional consent, specialised security | | Children's Data | Parental consent, age verification, limited collection |